Privacy Policy

This Privacy Policy explains how I, Emma Ward, trading as EMMA WARD MASSAGE THERAPIST, collect, use, and protect your personal information.

Information I Collect

• Name, email address, and phone number when you contact me or make a booking.

• Health and medical information provided before treatments (only where relevant).

• Technical data such as cookies and analytics (see Cookie Policy).

How I Use Your Data

• To respond to enquiries and manage appointments.

• To provide safe and appropriate treatments.

• To comply with legal and insurance obligations.

How Your Data Is Stored

• Client records are stored securely and only accessed by me.

• I do not share your data with third parties unless required by law.

How Long I Keep Your Data

• Contact and booking information: up to 7 years for insurance purposes.

• Health information: securely retained as required for professional practice.

Your Rights

You have the right to:

• Request a copy of your data.

• Ask me to correct or delete your data (where legally possible).

• Withdraw consent for marketing communications.

Contact

If you have any questions about this policy or your data, please contact:
Email: emmaward.massagetherapist@gmail.com